Contact Us

  1. Home
  2. Contact Us
exclamation point icon

To Report Child Abuse and Neglect in New Mexico

  • 1-855-333-SAFE (7233) or #SAFE from your cell phone
  • Youth may text Reach NM at 505-591-9444 to report suspected abuse or neglect or be connected with resources and support.


CYFD 2023 Telephone Directory

New Mexico State Government Telephone Directory

Protective Services

Handles child abuse and neglect investigations, foster care and adoptions.

Locate your local Child Protective Services office

Foster care and adoptions hotline

Early Childhood Services

Early Childhood Services is now part of the Early Childhood Education & Care Department

Includes child care assistance, child care referral, child care licensing, home visiting, and PreK.

Juvenile Justice Services

Manages and reintegration facilities for juvenile offenders, probation and aftercare, and transition services.

Behavioral Health Services

Supports statewide behavioral health services for infants, toddlers, children, adolescents and transition-age youth.

Behavioral Health Licensing and Certification Authority

Statewide crisis and access hotline

Constituent Affairs

For assistance or questions about CYFD’s programs and services

Office of Children’s Rights

For information about the Office of Children’s Rights

For help filing a foster child or foster youth grievance

CYFD Job Opportunities and Recruitment

For information on employment opportunities within CYFD, call (505) 412-5261, or send an e-mail to

CYFD General Human Resource Inquiries

For General HR inquiries, including employment verifications, call (505) 570-7328, or send an e-mail to

Other Key Contacts

Office of the Secretary

Office of the General Counsel

Office of the Inspector General

HIPAA Privacy Office

Administrative Services

Public Information Officer/Media Inquiries

Records Requests

Records requests of the Children, Youth, and Families Department should be sent to Kathleen Hardy.

For public records requests, please submit a written request to Kathleen Hardy that includes the following information:

      • Your name
      • Your contact information (including mailing address and phone number)
      • A description of the records you’re requesting

If you are unable to email your request, it can be sent by regular mail to:

Kathleen Hardy
Children Youth and Families Department
P.O. Drawer 5160
Santa Fe, NM 87502-5160

Juvenile Justice records requests

Protective Services records requests

New Mexico Inspection of Public Records Act (IPRA)

To request an Adam Walsh abuse/neglect check complete the form to the right and submit the notarized original to:

CYFD Protective Services
CRC Unit Room 225
PO Drawer 5160
Santa Fe, NM 87502-5160.