Social Media Guidelines

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Revised Guidelines:

The New Mexico Department of Children, Youth & Families (CYFD) uses social media for outreach efforts and as communication tools to reach the general public and stakeholders. These channels are to be used as a platform of support and shared experiences. At all times, posts, comments, and interactions should be respectful and polite.

The following will not be tolerated and will result in immediate deletion:

  • Harassment
  • Violence
  • Bullying
  • Threatening
  • False Information
  • Spam
  • Hate speech
  • Name calling
  • Profanity
  • Political posts of any kind
  • Solicitation
  • Go Fund Me or similar requests/links
  • Nudity
  • Sexual Content of Any Kind
  • External links that are unrelated to CYFD or that do not contribute to discussions about CYFD-related issues
  • Comments or posts bullying CYFD Staff
  • Comments or posts with specific case information including but not limited to:
    • Case Numbers
    • Names of minor children in open cases
    • Photos/videos of minor children open cases
    • Foster Family identifying information
    • Reports of abuse or neglect

If alternative means of communication are needed, CYFD will respond with the most accurate information and notify the appropriate office.